SMS Policy

Purpose and Scope
The purpose of sending SMS messages is to provide important service-related information and updates to customers as part of our service process.
This policy applies to all SMS messages sent by our company to customers for service-related purposes.

Opt-In and Consent
Customers opt-in to receipt of these messages by completing the checkout process.

Content and Clarity
SMS messages will contain clear and concise information related to the customer's service and will be phrased in a straightforward manner, avoiding marketing or promotional content.

SMS messages will be sent at a frequency necessary to provide essential service updates and information.
We will strive to minimize the number of messages sent to avoid overwhelming customers.

Data Protection and Privacy
Customer data collected for the purpose of sending service-related SMS messages will be treated with the utmost confidentiality and used only for its intended purpose.
We will not share customer information obtained for SMS communication with third parties, except where required by law.

Opt-Out and Unsubscribe
Customers have the option to opt-out of receiving service-related SMS messages at any time.
To unsubscribe, customers can reply with "STOP" to the SMS message to opt-out of the process.

Service Hours
SMS messages will be sent during reasonable service hours and will not be sent outside of regular business hours, unless explicitly requested by the customer.

Message Delivery and Accuracy
We will make reasonable efforts to ensure that SMS messages are delivered promptly and accurately.
However, we cannot guarantee delivery due to potential limitations with mobile carriers and devices.

Monitoring and Compliance
We will monitor SMS communications to ensure compliance with this policy and applicable laws.
Any complaints or concerns regarding SMS messages will be addressed promptly and professionally.

Changes to the Policy
This SMS policy may be updated from time to time to reflect changes in business practices or regulations.
Customers will be informed of any material changes to the policy.