Questionnaires must be submitted a minimum of 14 days prior to your requested gift delivery date. Gifts must be selected within 7 days of your requested delivery date, or rush shipping fees may apply.

If you're not satisfied with your original catalog, we offer one complimentary revision.

After purchasing your service, you will receive an order confirmation email that includes the link to your questionnaire. If you are unable to find the original link to your questionnaire, please email hello@poppygifting.com.

- Additional catalog revisions are available at a fee of $20 per revision.
- Gifts may include up to four individual components. Any additional components can be included at an added fee of $15 per component.
- Specialty gift wrap is available at a fee of $5 per gift/gift component.
- Pre-delivery gift assembly is available at a fee of $20 per item.
- Scheduling support for experiential gifts is available at a fee of $20 per event.

Service fees are nonrefundable. If your recipient is dissatisfied with their gift or needs to exchange the item(s) for any reason, we'll be happy to help. Please contact us at hello@poppygitfing.com. All gifts with personalized detailing such as monograms or customized messaging are non-returnable.

Failure to pay the invoice for your gift within 14 days will result in a cancelled order. Service fees are nonrefundable.

Upon placing your order for the One Perfect Gift service you're completing your payment of service fees only. The cost of your gift is not included in the service fee. Prior to shipping gifts to the recipients, we will submit an invoice for the payment of gifts and shipping, and any service add ons. For any gifts that exceed $500 in cost, you will be charged a transaction fee of 2.9%. To avoid this transaction fee, you may submit check payment to Poppy Gifting or provide authorization for Poppy Gifting to use your personal credit card for the purchase of your gift.